Billing and Insurance Information
At Catholic Social Services, we strive to make the billing process as transparent and straightforward as possible. We accept a variety of insurance plans and offer flexible payment options to meet your needs.
Billing Process
- After each session, our billing team will submit claims to your insurance provider (if applicable.)
- You may receive a statement for any portion not covered by insurance, including co-pays, deductibles, or out-of-pocket expenses.
- Payments can be made online, by phone, or in person.
- We have a sliding fee scale policy. Please reach out to any member of the Behavioral Health Services team to ask about how to apply to this benefit.
Need Help or Have Questions?
If you have any questions about your bill, insurance coverage, or payment options, please don’t hesitate to contact our billing department. We’re here to help!
Billing Department Contact
Phone: 907-222-7300
Email: gbertrand@cssalaska.org
Office Hours: Monday – Friday 8:00 am – 5:00 pm
Good Faith Estimate
Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected charges for behavioral health services if you are uninsured or choose not to use insurance
What You Can Expect:
- A written estimate of the cost of services before your first appointment
- A breakdown of anticipated fees for therapy, assessments, and other services
- Information to help you make informed decisions about your care
Who Should Request A Good Faith Estimate?
- Clients who are uninsured
- Clients who prefer to pay out-of-pocket (self-pay)
How to Request Your Estimate: You can request a Good Faith Estimate at any time by contacting our administrative team:
Phone: 907-222-7300
Email: gbertrand@cssalaska.org
Office Hours: Monday – Friday 8:00 am – 5:00 pm
We are committed to transparency and helping you understand the cost of your care. If your actual charges exceed the estimate by $400 or more, you may be eligible to dispute the bill through a formal process
Prices of Common Services
To see a list of the prices of common services, please click the button below.